Email signature in cPanel webmail (Roundcube) and Hostinger email

A cPanel webmail email signature is set in Roundcube, not in cPanel itself. Open the account with Check Email, then go to Settings, then Identities, find the signature field, type your signature and click Save. These steps follow two Hostinger help articles, how to create an email signature on cPanel and how to set one up for cPanel email, both showing a last update of August 5, 2026 and read in October 2026.

The cPanel webmail email signature steps

Hostinger’s article gives this sequence for a cPanel email account.

1. In your cPanel account, go to the Email Accounts section and select Manage next to the address.
2. Select Check Email to open Roundcube, the webmail program.
3. In Roundcube, go to Settings, then Identities, and scroll to the signature field.
4. Enter the signature as plain text. For formatting and pictures, click the image icon to enable the HTML signature option.
5. Click Save. Hostinger says this applies the signature to your outgoing messages.

cPanel’s own documentation fits the first two steps. Its email accounts page describes a Check Email button that opens the account in Webmail. The cPanel pages we read do not mention Roundcube by name or say anything about signatures. So the signature part comes from Hostinger, and from Roundcube’s help for the program itself.

Neither Hostinger article says which Roundcube version a plan runs, or which Hostinger plans include cPanel email. If your screen differs from the steps, your host may be on another version or have changed the layout.

What an identity is, and why your cPanel webmail email signature lives in it

A Roundcube identity is a sender profile, and the signature belongs to it. The Roundcube help page for identities describes these fields:

Field	What Roundcube says it does
Display Name	The full name the recipient’s mail program shows
Email	The address stated as sender
Organization	Shown by some mail programs when filled in
Reply-to	Forces answers to go to a different address
Bcc	An address that gets a blind copy of every message sent with the identity
Set Default	Makes this identity the default when writing new messages
Signature	Each identity can have its own signature text
HTML Signature	Enables formatting of the signature

Roundcube’s help adds that, unless the server administrator restricts it, the list has buttons for adding and deleting identities. That is how one mailbox gets two signatures. A person who also answers for sales@ can add a second identity with its own signature, then pick it in the From field when writing.

This help is for version 1.1. Roundcube’s own website lists a much newer release, 1.7.4, so treat the field names as a guide and trust what your screen shows.

HTML mode and pictures in a cPanel webmail email signature

Roundcube’s help says to tick the HTML signature option if you mainly send formatted messages, to enable formatting of the signature. For images, it describes dragging an image file into the signature box, or pasting from the clipboard, as the ways to embed images in an HTML signature.

Hostinger describes the same switch as the image icon and says HTML mode allows formatted text and pictures.

Neither source gives a size limit for an image or a cap for the signature. We are not going to invent one. emailfooter’s own Roundcube instructions carry a warning from our side: some installs remove images, and the host’s administrator is the person to ask if a logo does not appear. Start with a small logo and send a test.

A few practical choices follow:

• Mostly plain emails? Keep the signature plain text. Fewer things can break.
• Need a logo? Use the HTML option, and test on a phone and a second provider.
• Pasting a finished design? emailfooter’s instructions say to copy the HTML, open the editor, switch to its source view if there is one, and paste. If not, paste the formatted signature. The Roundcube help text we read does not mention a source view, so check whether yours has one.

For why table-based markup holds up better in webmail, see the HTML email signature guide.

When the signature is added

Saving an identity does not decide every case. Roundcube’s preferences page, under composing messages, describes an Automatically add signature setting, which selects the cases in which your identity’s signature is added to a new message. It also describes When replying remove original signature, which removes detected signatures from the original message when citing it in a reply. The same page has a Compose HTML messages option, which sets the default for the rich text editor.

Together these explain most “my signature is not there” reports. The identity holds the text, the preferences decide when it goes on. The Hostinger articles do not mention the preferences page, so look at it if replies come out bare.

cPanel webmail email signature: troubleshooting

1. No signature field. You may be in Preferences rather than Identities. The signature belongs to the identity.
2. No HTML option. Hostinger describes an image icon. If you cannot see it, your version may place it elsewhere.
3. The signature is on new messages but not replies. Check the preferences described above.
4. Wrong signature. You are probably writing from a different identity. Check the From field, and the Set Default box.
5. The logo is missing. Some installs remove images. Ask your host.
6. Looks different in a phone app. Roundcube’s signature applies to Roundcube. A phone or desktop app connected to the same mailbox usually keeps its own. Our guide on setting up an email signature lists each app.

Is hosting email enough for a business?

Many small firms use the email that comes with their web hosting, and a cPanel webmail email signature is one of the places it feels different from a larger service. It is usable, but it is another thing to maintain by hand. Our guide to business email setup in Africa compares the options on public prices, and cPanel email vs Google Workspace covers the trade-offs.

A cPanel webmail email signature for a whole team

If everyone at a company uses cPanel email, each person edits their own identity, and every cPanel webmail email signature drifts a little from the others. emailfooter keeps one design in WordPress and lets each employee enter their own details, then shows numbered steps for Roundcube among its 16 mail apps. It does not write into the webmail identities, so each person still pastes their own. It is English-only for now.

Here is a signature drawn by the engine that stays short enough for plain webmail:

Compact layout, no photo. The company and person are made up.

Frequently asked questions

Where is the cPanel webmail email signature setting?

In Roundcube: Settings, then Identities. Open the account from cPanel by selecting Check Email.

How do I add a Hostinger email signature?

Hostinger’s article says to go to Email Accounts in cPanel, select Manage, then Check Email, then Settings, Identities, enter the signature and click Save.

Can I put a logo in a Roundcube signature?

Roundcube’s help says HTML signatures allow images, by dragging them in or pasting. Some installs remove images, so test it.

Why does my Roundcube signature not show on replies?

Check the preferences for composing messages. Roundcube describes a setting for when the signature is added.